Most Recent Discussions
Recent Discussions
Discussion List
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No internet after movingHi, I used the website to plan my move. the internet at my old address was disabled at the correct …
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LTE on iPhone 12 mini in OntarioI just moved from Montreal to Toronto, I have the coverage for Canada in my plan and the latest VoL…
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Is VOLTE working for calls/texts in USA if you have new SIM cardMy partner and I have been waiting for the emails to order our new SIM cards forever (it seems). W…Answered ✓ Closed Stephen G. #32755 281 views 5 comments 0 points Most recent by Andrei_ref_R7VK1 My Mobile
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Plan price does not match service agreement!?!I took advantage of the great discount on plans during the Holidays and switched from 30$/1GB to 25…
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Anyone got some data to share? anything would help!Hey yall, If anyone can share some data, that would be great! been sitting in the car a lot while t…
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Ticket # 217549Hello, This ticket is no longer required as I have found the answer to the issue today on Chat and …
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Switching from VideotronHello, I am considering switching from videotron over to fizz. Can I use my helix modem or do I nee…
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Calls in US With VoLTE SIMI upgraded my SIM card to the new VoLTE one and checked that I have a compatible phone. That seems …
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Voicemail does not work (Unrecognized Phone Number)Hello, I try to access my voicemail directly from my phone notifications (the 5146470999 number) bu…
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Traveling to Venezuela. Having the Quebec PlanHi, Planning to travel to Venezuela. I have the Quebec plan. Seems like the only option we have is …
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Fastest way to earn Fizz points?I really want to know how to earn Fizz points fast and get to level 5 so that I can add a 3rd upgra…
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How to contact with call centerHow to connect with call center
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Is VoLTE available on Fizz network?Hello, I have a newly activated Fizz VoLTE SIM card installed on my iPhone 13 mini. However, why d…
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Cancel "stuck" order that I was chargedHi, I placed an order on Jan 18 for a Pixel 6a. My credit card was charged shortly thereafter, but …
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Not Volte compatible on pixel 6I bought a pixel 6 from fizz, Wich is definitely volte compatible but it says it's not. I have a &q…
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Is there a fee for answering phone calls or receiving texts while travelling in australia ?I've been a couple of months in Australia and received calls from Canada. The total minute count is…
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How do you see the exact amount of minutes left, like for data? (Follow up)Since the previous discussion had already been closed I thought it was appropriate to open a new on…
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cannot make call from Mexico to canadai bought 60 minutes and I have money in wallet but cannot make call. the message in espagnol is tel…
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Ran out of Data.Hello everybody. I ran out of data, could I please receive some from someone? My referral code is…
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Pixel 3XL and VoLTEHi, I have a Pixel 3XL running the latest stock Android available - 12.0.0 (SP1A.210812.016.C2, Jun…
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old sim activaitonI just activated a old sim card that I use to use before porting out the number to switch to anothe…
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Travel Add-ons & call forwardingIf I activate call forwarding to another number before leaving Canada (Montreal) , will I still rec…
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How long does it usually take to get an answer?I've had an issue open since Tuesday Jan. 31st and support keeps closing and reopening the ticket. …
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No internet 6 FebruaryHi Fizz Team, I have still no internet connection. Do you know how long this fix will take? thanks…
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No internet since 15h what now?We haven't had internet in Villeray since 15h, what should we do? What is happening? We're having a…
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Outage in Montreal right now?Haven’t had internet connection for an hour, is Fizz down in Montreal right now?
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What do paybright want?I wanted to buy a phone through paybright, but it can't proceed. Who knows why? What do they want? …
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Data Rollover/Usage OrderHi Everyone I've been watching my usage and noticed that FIZZ is using my data from my monthly plan…
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Traveling to the Dominican Republic, can I make and receive calls?Looking to use my phone (not just data) on my trip. Will I be able to make and receive calls ?
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Adding minutesI realized recently my plan does not have any minutes, on the slider or bar it is presently at zero…