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I have initiated modification of my Internet package. Is it possible to activate this immediately?

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Eva N.
Eva N. Messages 1 ✭✭
dans Internet
Changed from 60/10 to 120/20. Can this change be implemented prior to next billing cycle?

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  • Mike
    Mike Messages 20,747 ✭✭
    Réponse ✓
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    Eva

    Usually the activation is done to your next renewal

    However you can try to talk with the support by chat

    1- Log in to your account (see top right).
    2- Any ad blocker in your browser must be disabled.
    3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    4- The green bubble should appear in bottom right of the page

Réponses

  • Strauss
    Strauss Messages 254 ✭✭
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    Usually, it will be changed on your next billing date, since this is a prepaid service and last month you only paid for 60/10. But you can always try by contacting Fizz support.
  • Justin
    Justin Messages 888 ✭✭
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    Hi Eva,

    This the french community.
    You should ask on the english community.
    Click on the "EN" icon on the top right close to your name.

    As Mike said, contact FIZZ support

    Have a nice day
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