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I made a payment but they took the amount and still frozen?

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Simon D. 68115
Simon D. 68115 Messages 1 ✭✭
dans Mon compte Fizz
see attached

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  • Lieux
    Lieux Messages 2,528 ✭✭
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    Simon we are customers like you here no need to show your invoice...
    It can take 2 hours to work again...wait and if nothing is working after that check with Fizz Chat with Fizz is available from 8h00 to 21h00, each day.
    To chat without problem:
    First, connect you to your fizz account.
    Then contact them at: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz
    Please, desactivate the ad blocker on your browser.
    Or you can send a message on messenger https://facebook.com/fizzca
  • Patricia C5YQZ
    Patricia C5YQZ Messages 2,705 ✭✭
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    En français svp
  • DLB
    DLB Messages 477 ✭✭
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    You have to contact customer support directly by chat for your request.
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