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The same thing happened the first time I tried both my debit and credit card until it worked with my debit card. Now I have been trying since yesterday to activate my SIM card and pay but every time it declines.
Hello Najwa,
Lately, many clients seem to have the problem, so I think there is a technical issue.
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
Log into your Fizz account.
Make your way to the Solution Hub.
On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.
Our business hours.
The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.
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HOW TO CONTACT FIZZ on Facebook:
Leave a message on Facebook.
If demand is too high or it’s out of our business hours, leave us a message on Facebook Messenger or Twitter private. We’ll get back to you so you don’t have to waste your precious time waiting around.
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Now My activation code stopped working, since I tried so many times now it says it is not valid
according to your problem you should contact fizz by chat because we are users like you. Good day
Helllo Najwa,
If the code is blocked, now only solution is to contact Fizz by chat.
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