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how can I get a new sim card?

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Shoshana
Shoshana Messages 2 ✭✭
dans Mon compte Fizz
I lost my phone and I need a new sim card. how do I order a new one?

Réponses

  • Mike
    Mike Messages 20,731 ✭✭
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    If you are near by one of this couche tard
    https://fizz.ca/en/couche-tard-sim
    it is your best option

    Otherwise you need to order by mail, however, poste canada have some problem with the delivery

    To order it
    https://fizz.ca/en/faq/how-do-i-order-sim-card

    You can buy a new SIM card if your card or phone was lost or stolen.
    1- Go to My Plans in your Fizz account.
    2- Scroll to the Plan you wish to change.
    3- Click on Manage and choose Change SIM.
    4- Select Order a SIM card.
    5- Select your reason for ordering a new SIM card and click Continue.
    6- Add your shipping address. This is the address where we will ship your SIM card. It may or may not be the same as your home address.
    7- Choose your shipping method.
    8- Select a payment method and click Submit order to pay for your SIM card.
    ... When you receive your SIM card, go back to Change SIM and select Activate your SIM to replace it.


    Know that once your SIM card order has been validated, it’ll be impossible for you to cancel it.
  • Jean-Simon G.
    Jean-Simon G. Messages 62 ✭✭
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    With the Canada Post problem now .. better and faster way is Couche-Tard https://fizz.ca/en/couche-tard-sim
    Thank you
  • Ne0
    Ne0 Messages 545 ✭✭
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    to be sure you get is fast, if you're in Montreal or north shore, you can directly get them at couche tard :
    https://fizz.ca/en/couche-tard-sim
  • Anne-laure F.
    Anne-laure F. Messages 584 ✭✭
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    Hello Shoshana,
    You can order a new one in your account, but be aware that there are currently some delivery problems. I suggest you buy on in a couche-tard on this map : https://fizz.ca/en/couche-tard-sim
    You can still get à $35 referral bonus when you activate it.
    Have a great day !
  • Sylvieb
    Sylvieb Messages 1,619 ✭✭
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    J’espère que votre problème est réglé. Pouvez-vous s.v.p. choisissez votre meilleure réponse.
    Bonne journée.
  • Fizzy
    Fizzy Messages 10,904 ✭✭
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    Shoshana,

    I hope you have found a SIM card and are getting your phone service restored.

    Please feel free to select a solution to close this question.

    Good weekend to you!
  • Sylvieb
    Sylvieb Messages 1,619 ✭✭
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    Hope your problem is resolved. Can you please choose your best answer to close this post.
    Have a good day.

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