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you told me someone going to call me. nobody contact me.

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samir A. #21173
samir A. #21173 Messages 1 ✭✭
dans Mobilité
in 3 days i have no more data. Are you kidding me? You told me someone is going to contact me 48 hours since the girl from the chat told me this nothing is happening. 48h no internet. No modifications. thats how you welcome a new client?
How can i cancel my contract??????

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  • Mike
    Mike Messages 20,751 ✭✭
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    Here we are client like you.
    You should contact back the support

    If you whant to unsubscribe this is the guide, please read the point #2, if you need to keep your number
    https://fizz.ca/en/faq/unsubscribe

Réponses

  • Qulbut
    Qulbut Messages 3,450 ✭✭
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    Follow Mike instructions
  • Irene
    Irene Messages 4,127 ✭✭
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    Nous sommes dans la communaute francaise
  • AntonioMar
    AntonioMar Messages 788 ✭✭
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    If the problem is resolved, could you please close the question.
  • Whizz
    Whizz Messages 19,177 admin
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    Hi Samir,
    Sorry for this situation. I checked your account and I can see that you had one of our agents and they escalated the situation.
    If you have any other issues, do not hesitate to check our FAQs: https://fizz.ca/en/solutions
    Have a great day ! -Corina
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