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Hello, is Fizz available for new plans at this moment?

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Jane F.
Jane F. Messages 1 ✭✭
How do I do to set an appointment? I haven’t cancelled my previous internet service. Can the technician do it during the visit and then install fizz?

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  • MichelP
    MichelP Messages 8,733 ✭✭
    Réponse ✓
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    Jane,
    You can modify your internet plan,
    Just, connect you online to your Fizz account.
    Click on: My plans
    Click on: Manage my plan
    Click on, Modify my plan
    Choose the new plan you want and fix an appointment with the technican for your installation (date and hour) click on: Save
    If you want more explanation about this special period and caution of the Fizz installation;
    Please, contact the Fizz support by chat from 8h00 to 21h00.
    Connect you to your Fizz account.
    Then, click:
    https://fizz.ca/en/faq/resolving-issues
    wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your session begins with Fizz.
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