Jane,
You can modify your internet plan,
Just, connect you online to your Fizz account.
Click on: My plans
Click on: Manage my plan
Click on, Modify my plan
Choose the new plan you want and fix an appointment with the technican for your installation (date and hour) click on: Save
If you want more explanation about this special period and caution of the Fizz installation;
Please, contact the Fizz support by chat from 8h00 to 21h00.
Connect you to your Fizz account.
Then, click:
https://fizz.ca/en/faq/resolving-issues
wait a few seconds to see the green chat bubble down to the right of the page.
When you see it, click on it.
Your session begins with Fizz.
