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Galaxy a5 - internet et MMS fonctionne pas même avec configuration APN - bug?

pour ceux que ça peut aider:

mon a5 nembarquait pas sur l'internet LTE et les MMS ne fonctionnaient pas même après toutes les configurations recommandées par Fizz. Il s'avère que le telephone a un bug et on le fix comme ceci:

while using a Galaxy A5, ask the client to follow the below steps. and after Internet is ok MMS should be too if the APN is correctly set

1. Setup the APN: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
2. Put the Network mode to LTE/WCDMA/GSM (Auto)
3. Call any number and stay on the call till the customer can see the sign 3G close to the Network bar
4. After seeing the 3G signal, hang up the call and after 20 seconds the LTE sign will replace the 3G signal, then the client can be connected to the Internet

Karolanne
Karolanne

Karolanne

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Karolanne
Karolanne

Karolanne

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41 / 100
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Solution:

Here goes: while using a Galaxy A5, ask the client to follow the below steps. and after Internet is ok MMS should be too if the APN is correctly set

1. Setup the APN: https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
2. Put the Network mode to LTE/WCDMA/GSM (Auto)
3. Call any number and stay on the call till the customer can see the sign 3G close to the Network bar
4. After seeing the 3G signal, hang up the call and after 20 seconds the LTE sign will replace the 3G signal, then the client can be connected to the Internet

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Voici la configuration d'un usager, la difference était Bearer

 

For Android phones

 

For internet

 

Name: FIZZ INTERNET
APN: mobile.bm
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
MMS proxy: Not set
MMS port: Not set
MCC: 302
MNC: 500
Authentification type: Not set
APN type: default
APN protocol: IPv4
APN roaming protocol: IPv4
Enable/disable APN: checked
Bearer: Unspecified
Mobile virtual network operator type: GID
Mobile virtual network operator value: 55

 

For the MMS

 

Name: FIZZ MMS
APN: mobile.bm
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
MCC: 302
MNC: 500
Authentification type: Not set
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4
Enable/disable APN: checked
Bearer: LTE
Mobile virtual network operator type: GID
Mobile virtual network operator value: 55