Si vous recherchez quelque chose de spécifique, veuillez utiliser la barre de recherche pour vérifier si quelqu'un d'autre a posé ou répondu à la même question avant de publier une nouvelle question.

Updated payment method hours ago, why are my calls still blocked?

Options
Frédéric D. 5630
Frédéric D. 5630 Messages 11 ✭✭
dans Mobilité
I updated the payment method from the website instead of the link they sent by sms.
Would have used the link but they would have to fix their mobile website for that. The nav is broken on ios.

Meilleure réponse

  • Whizz
    Whizz Messages 19,216 admin
    Réponse ✓
    Options
    Hi Frédéric,
    I just checked your account and i can see the payment passed for both the broadband line and also the mobile one.
    Thank you for your comprehension.
    Have a great day!
    Georgiana

Réponses

  • Irene
    Irene Messages 4,135 ✭✭
    Options

    You need to contact the support

    To chat with us, make sure that:

    • You're logged into your Fizz account.

    • You're active on a help page. https://fizz.ca/en/contact-us

    • You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
    • You have disabled any ad blockers in your browser.

    If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

  • __________
    __________ Messages 2,610 ✭✭
    Options
    Ceci est la version française de la communauté.

    Prière d'adresser la question en français, comme il est d'usage d'adresser les questions en anglais du côté de la communauté anglophone.

    Merci.
Cette discussion a été fermée.

Catégories