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No internet / "Something is wrong with your plan"
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Alexander G. 539
Messages 1 ✭✭
dans Mobilité
I have the right carrier settings: Fizz 34.1. My carrier shows Fizz 3G and I can't load any internet pages or apps, and sometimes it shows this when I try to access any site:
https://www.dropbox.com/s/ionn11i855njzxk/Photo 2018-12-14, 7 45 59 AM.png?dl=0
I tried my SIM in my friend's phone and it still didn't work. Idk whats wrong with my plan, when I log in it doesn't prompt me to do anything and says I have 8gb left.
This has been ongoing for like almost a week now...
https://www.dropbox.com/s/ionn11i855njzxk/Photo 2018-12-14, 7 45 59 AM.png?dl=0
I tried my SIM in my friend's phone and it still didn't work. Idk whats wrong with my plan, when I log in it doesn't prompt me to do anything and says I have 8gb left.
This has been ongoing for like almost a week now...
8
Réponses
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Do you try to set the APN settings like those on the site? https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If this didn't work you need to contact them. Good luck!5 -
I'm pretty sure it's a Fizz account setting problem, fill in a contact form if you can't get the chat bubble.
Cheers
) 2 -
how did you resolve this? I'm having the SAME exact problem as you "Something is wrong with your plan"0
