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Using an American Visa card to pay

I am trying to pay my bill using an American Visa card. I have entered all my information correctly but it is telling me that my credit card number is invalid. I have lived in Canada for quite some time and I have never had a problem paying on Canadian websites until now. How can I pay using this card? Thanks!

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Also, why haven't you applied for a Canadian issued credit card if you have been here for a while. It would be good to build up your credit rating here as well if you plan to stay a while.

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@Kenny thanks, I'll reach out to support. And the reason I don't have a Canadian card is because I use Schwab so I get free unlimited ATM withdrawal fee reimbursements worldwide, no currency exchange fees and great exchange rates, amazing customer service (whenever I lose a card they overnight it to me worldwide for free), zero account fees whatsoever in 10+ years of banking with them, and plenty of other perks. Canadian banks offer nothing that come close. I've never had a problem using my card up until now, so there's been no reason to get an account here.

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