Cette question a été résolue

What I have to do if did not recieve my carte SIM ?

Where is my carte SIM? I did not receive it.

Rodica
Rodica

Rodica

User level
Niveau
0
0 / 100
points

If you do not find it, you can always contact the fizz team, via the chat bubble at the bottom of the page and they will be glad to help you out.

Cette réponse vous a-t-elle aidé ?

Non (0)

Oui (0)

0% des internautes ont trouvé cette réponse utile

Autres réponses

If you got a message from fizz saying that your SIM card has arrived, look around your door area. They use a small courier and they were kinda sneaky about finding a place for it. For me, instead of sliding it through the mail hole, they taped it to the front of my door, which was kind of odd.

Hi, you aren't the only person experiencing this issue.

If you got an email confirming delivery and still have nothing you should try contacting fizz via:
-Online chat (Make sure all adblockers are disabled) : https://fizz.ca/en/contact-us
-Facebook Messenger
-My Profile > Contact Forms

Mohammad
Mohammad

Mohammad

User level
Niveau
0
82 / 100
points

you will receive an email confirming your delivery, if you havent received your sim, contact fizz via fb messenger or contact forms.