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FIZZ works excellent on iphone 8 plus but i want to use it on Iphone 5 wich seems not compatible,what can i do to cancell and get a refound
thanks
Try reaching out to them using Contact Forms:
https://zone.fizz.ca/dce/customer-ui-prod/#/account/conta...
Or through facebook chat
https://m.me/fizzca
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Iphone 5 is not compatible. You can see the devices that are compatible here: https://fizz.ca/en/faq/compatible-devices
Hi,
The iPhone 5 isn't compatible due to the limitations in software updates available on the device. You won't be able to update your iOs to the latest versions which are required to work on the Fizz network.
Since "Only iPhone 5s models, or more recent, are compatible with the Fizz mobile network." Is there a way to force the carrier when the phone is already updated (no update available) ?
While it is not officially supported... it does work with a little extra configuration :)
I recommend you take a look at this: https://bit.ly/2Qpox3D if you go over to Reddit we will be able to help you.
@ Emre Y. : Merci! Le iPhone 5c qui n'est pas, officiellement, supporté, fonctionne maintenant.
@Hélène C. Bienvenue! :)
Bonsoir, @Emre Y. j'ai un iPhone 5C déverrouillé, et j'ai installé l'APN que vous suggéré. Malheureusement, je n'ai toujours pas accès à internet. merci de vos aides.
Try installing this APN profile instead (open link with Safari):
https://github.com/Manouchehri/Fizz-APN/raw/master/Fizz.mobileconfig
Thank you Jeffrey, it is working for me now (Iphone 5)!