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Wrong bill debited in the second month?

Promotion period was for 3 months but the bill charged for the second month was 39 CAD. This is wrong .

Vrind
Vrind

Vrind

User level
Niveau
0
12 / 100
points
Quoc
Quoc

Quoc

User level
Niveau
0
41 / 100
points

Try contacting them by facebook

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Mistral
Mistral

Mistral

User level
Niveau
4
5000 / 5000
points

If you made any change to your plan that could be the reason.

Vrind
Vrind

Vrind

User level
Niveau
0
12 / 100
points

I tried to change the plan to add international coverage. But the effect doesn't take place and the plan remained as it is. And my friend also did the same and his plan got updated with the same rates of the promotional period. What to do???

Mistral
Mistral

Mistral

User level
Niveau
4
5000 / 5000
points

So just try to contact them via chat or Facebook. Good look