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Will my next billing cycle be on the “regular” price, or do I get another 2 billing cycles at the BE

Lucien L. #347
Lucien L. #347 Messages 16 ✭✭
I began service on the Beta plan on 20 Nov.
I have 26 days left on my first billing cycle.
I am still in my 15 day trial period.
My understanding when I signed up was that I would get 3 months service at the Beta prices, then have the choice to continue at whatever “competitive” pricing FIZZ would propose.
HOWEVER: When I go to “change my plan”, to set up voicemail as advised by the FIZZ website, it shows my current plan is $34/month.
THEREFORE:I would like to know what my next billing cycle will be, so I can plan to act accordingly.
While I appreciate the wonderful and helpful people in the community, I would really appreciate it if a FIZZ rep could answer this directly. I need an answer I can count on before the end of my trial period, but definitely before the end of my billing cycle.
Yes, I could use the CHAT function during operating hours, but the wait times are very long, and I don’t always have time to wait online.

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