ou Poser une question

Cette question a été résolue

Is it possible to activate your sim card if you have lost your activation code?

Hello,
Two days ago I started the activation of my sim card but I was interrupted at the moment I was choosing my plan.
I thought I can continue later since I already have entered the activation code and chose phone number. However it seems I need to start over again, but unfortunately I haven't kept my activation number just the sim card.Is it still possible to activate it or I need to order a new one?
Thank you in advance for you your help!

Atanas
Atanas

Atanas

User level
Niveau
0
11 / 100
points
il y a presque 2 ans
Thème
Mon compte Fizz
Thème
Compte
Nombre de réponses
5 réponses
Nom de l'auteur
Atanas
Date
25 novembre 2018
Consultations
consultée 668 fois
question
q
ReneD

ReneD

User level
Niveau
4
5000 / 5000
points

Pretty sure you will have to get another one, since the activation code is printed onto the matching SIM card's packaging.

Nom de l'auteur
ReneD
Date
Answer likes
réponse
r

Cette réponse vous a-t-elle aidé ?

Non (0)

Oui (0)

0% des internautes ont trouvé cette réponse utile

Autres réponses

Sean

Sean

User level
Niveau
3
2394 / 5000
points

I suggest going to your profile then selecting contact forms. I'm sure customer service has access to the activation code associated to your SIM .

Nom de l'auteur
Sean
Date
Answer likes
réponse
r
ReneD

ReneD

User level
Niveau
4
5000 / 5000
points

Keep us posted, cause I'm not so sure about that...

Nom de l'auteur
ReneD
Date
Answer likes
réponse
r
Atanas
Atanas

Atanas

User level
Niveau
0
11 / 100
points

It seems like that there is no way to contact anyone from the customer service. I guess there is no such a thing.Which makes me doubt is it really worth the savings.

Nom de l'auteur
Atanas
Date
Answer likes
réponse
r
J.

J.

User level
Niveau
1
347 / 750
points

You have to decide for yourself whether it's worth the savings or not. Different people have different sets of needs. For those that are technically savvy and don't need upper tier customer service, this is a worthwhile trade-off. For those that aren't, it make sense to pay an extra 10$/month with Videotron or whoever else.

Nom de l'auteur
J.
Date
Answer likes
réponse
r

Votre réponse demeure introuvable?

Fizz