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Android version for mobile data?

Hi, i just received my sim card yesterday, but mobile data is not working for now.

I think it's because i'm using an old model (sm-g318hz) with an android version dated from antiquity, which is the 4.4.4 version.
Does someone know if there is a requirement about that to get a proper internet connection?

Thanks,L.

ludovic
ludovic

ludovic

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ludovic
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ludovic

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Hi, thanks for the reply.

As a matter of fact, this specific phone is not compatible in Canada with carriers which do not provide 2G network (including fizz). Technical issues with the bandwidth and explained in one of your link.

I guess i have to buy another one.

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ReneD
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Have you tryed to set your APN settings

https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

 

Also about Android compatibility https://fizz.ca/en/faq/compatible-devices

Is my phone compatible with the Fizz mobile network?

Your phone needs to meet a few critera if you want to use it on the Fizz mobile network.

Android:

The majority of Android phones sold in North America in the last five (5) years are compatible. Just make sure that it has the necessary hardware components to support the Fizz network frequencies.

 Cheers!