I cannot access the internet without WIFI. I can make calls, and texts but no data. I have the 2gb plan. Is there any steps I need to take in order for data to work. I was on Koodo and mobile data was working less than an hour ago with Koodo.
Hello François,
A refund for the double charge was applied on September 9th, you will be able to visualize it through your history of transaction online. If you did not...
I just installed my SIM card and everything works fine, calls and texts, apart from my data. I've tried to get access to the APN but my iPhone doesn't even show it. I was with...
Hi Maria
What iOS version are you on? Can you do an iOS update?
1- Look under Settings / General / Information on the line Carrier it should be Fizz 34.1
2- Reset your...
The process is telling me to contact them to reorder another SIM and get refunded for the charge but if there is no possible way to get in touch with FIZZ I am not charging...
Check the status of sim delivery -
https://fizz.ca/en/faq/i-ordered-sim-card-but-havent-received-it-what-do-i-do
If it says that your sim was delivered, you should order...
First off, when I got my sim card and inserted in my phone, I never receive any notifications how to put the pass to activate my mobile data, second, I tried to activate my...
What helped for me was deleting other APN's that were also present, so that only Fizz is left. After that, it stopped disconnecting/reconnecting every minute or...
Hi
I can not get my mms working and I also have part of my apps not working on LTE (they work fine on WiFi)
I strongly guess this is a APN config issue. I tried 10 times...
