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Only received one SIM when I ordered two?

Hello,
I ordered two sim cards, but only got one. There is nobody to chat with about it. The chat bubble does not appear. What gives?

Liviu Cojocaru
Liviu Cojocaru

Liviu Cojocaru

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Anthoni Chabot
Anthoni Chabot

Anthoni Chabot

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Hi, if you order your card with express delivery 2h, unfortunately the deliverymen are used to deliver only one ... Contact the customer service via chat and he will refund the missing card and you can re-order. In case you have to pay the delivery, ask to make you refund the delivery since you will pay it again by ironing an order. To get the chat bubble, you must be logged in. See the following article, it works every time for me. https://communaute.fizz.ca/questions/1814668-obtenir-bulle-chat-presqu-coup