I hear your frustration. I don't know much about setting up a cell infrastructure, but at the very least Fizz/Videotron should have a working website and make sure their support people can be easily contacted for issues. Is that not the purpose of this beta test?
There is no cancelation fee
https://fizz.ca/en/faq/how-do-i-unsubscribe-from-fizz-home-internet
And
https://fizz.ca/en/faq/how-do-i-return-my-wi-fi-modem
Under your account you can do it
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
How do I change or cancel an appointment?
You...
I was setting everything to activate my SIM card but since I canceled my previous plan I couldnt trasnfer my phone number. So I reactivated it to change next month but I still...
Hello, Julie!
Thank you for having contacted us and please accept my sincere excuses for the situation.
Be informed that the transfer has been cancelled and that you have...
#39118 - Technical issue-My Account-Payment issue-Other payment issue. How can update my payment card it is about to expired i already add the new one.I been trying for a month...
This is the french community
However, contact the support since we are only users, therefore, we cannot help you on this situations.
CHAT
Go to this page https://fizz...
I saw your post 417 for 3 month. but now you discount - preduce price 4.5$. so, after 3 month. I don't want to continue to use. can I cancel? stop use your plan? thanks
