Since 2 days and the beginning of the heat wave, the wifi connexion either is very slow or simply shuts down. Both lights (2.4 and 5 GHz) are on but there’s no connexion...
The problem it seems to be a coaxial cable signal.
Do you have one or both arrow shaped light flashing? This means that you have a problem with the coaxial cable signal...
You won’t be charge since it’s prepaid.Check your plan on your account, maybe you do have text messaging! Also please note that all in coming messages are free of charge.
They were working well before I did the factory reset, but they are no longer working.The lights on the back are also no longer lit up.They always have been lit before.
Hi Anthony !
Did you reset it because of the storm ? Maybe it got damaged.
I suggest you contact Fizz directly to get it resolved.
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HOW TO CONTACT FIZZ by Chat:
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#39118 - Technical issue-My Account-Payment issue-Other payment issue. How can update my payment card it is about to expired i already add the new one.I been trying for a month...
This is the french community
However, contact the support since we are only users, therefore, we cannot help you on this situations.
CHAT
Go to this page https://fizz...
Actually, when I am trying to use the SIM on my mobile devices, it is not working on my end, I tried many methods to Fix the issues with that SIM. I also truely followed the...
I strongly suggest that you communicate with the support! Personally I communicate with Fizz by messenger, that’s what works best for me.Good luck with this issue!
