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Not receiving text messages?

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Matthew T. 466
Matthew T. 466 Messages 2 ✭✭
dans Mobilité
I signed up for Fizz Yesterday, and it's been about 24 hours and I still cant receive texts, but I can send them. How can I fix this problem? I can make and receive calls. the only problem i have is with receiving texts.

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  • Vincent R. 156
    Vincent R. 156 Messages 7 ✭✭
    Réponse ✓
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    Hey Matthew,
    Have you tried going in your Cellular Network settings, and manually select another Fizz Network instead of letting your phone select the network automatically? I know that fixed my issue, so maybe it will for you too. If not, try contacting Fizz Support on Facebook Messenger.
    Have a great one!

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  • John F. #172
    John F. #172 Messages 3 ✭✭
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    Have you solved your problem, i have the same problem, i reset my phone, changed the APN, changed my sim card and still doesn't work. i have a samsung S7
  • Brandon C. #182
    Brandon C. #182 Messages 4 ✭✭
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    I have the exact problem. I contacted the costumer support. Hope that they fix this soon!
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